To receive the information about your Personal Data, the purpose and the parts with which it is shared, contact the Owner.

Owner and Data Controller: © DrEO Clinic

Owner contact email:

Types of data collected

The Holder does not provide a list of categories of Personal Data collected. The complete information regarding each category of Personal Data that is collected is provided in the sections of this privacy policy dedicated to this purpose or through specific explanatory texts that are displayed before the collection of said Data. The Personal Data may be freely provided by the User or, in the case of the Use Data, they will be automatically collected when this Website is used. All the Data requested by this Website are mandatory and the refusal to provide them may make it impossible for this Website to proceed with the provision of the Service. In the cases where this Website specifically indicates that certain Data is not mandatory, Users will be free not to communicate such Data without this having any consequence on the availability or operation of the Service. Users who have doubts about what Data are mandatory can contact the Owner. The use of Cookies - or other monitoring tools - by this Website or by the owners of third-party services used by this Website is intended to provide the Service requested by the User, in addition to any other purposes that are described in this document and in the Cookies Policy, if available. The User assumes responsibility for the Personal Data of third parties that are obtained, published or shared through this Website and hereby declares that he has the consent of said third parties to provide said Data to the Owner.

Modality and place of the treatment of the collected Data

Treatment modalities

The Owner will treat the User's Data appropriately and will adopt the appropriate security measures to prevent unauthorized access, disclosure, alteration or destruction of the Data. Data processing will be carried out using computers and / or computer tools, following organizational procedures and modalities strictly related to the purposes indicated. In addition to the Owner, in some cases, certain categories of authorized persons related to the operation of this Website (administration, sales, marketing, legal and systems administration department) or external contractors that provide services to the Owner may access the Data ( such as external providers of technical services, courier companies, hosting companies, computer companies, communication agencies) that will be appointed by the Holder as Treatment Managers, if necessary. The Holder may be requested at any time for an updated list of said persons.

Treatment modalities

The Holder may process the User's Personal Data, if one of the following conditions is met:

  • When the Users have given their consent for one or more specific purposes. Notice: Under various different laws, the Holder may be authorized to process the Personal Data until the User objects to it (“non-participation option”), without the need for consent or any other legal basis. However, this will not be applicable when the processing of Personal Data is subject to European regulations on the protection of Personal Data.
  • When the obtaining of Data is necessary for the fulfillment of a contract between the User and / or any other pre-contractual obligation thereof;
  • When the treatment is necessary for the fulfillment of a legal obligation of obligatory fulfillment on the part of the User;
  • When the treatment is related to a task carried out in the public interest or in the exercise of official powers granted to the Holder;
  • When the treatment is necessary for the purpose of a legitimate interest pursued by the Owner or a third party.
  • In any case, the Owner is at your disposal to define the specific legal bases that apply to the treatment and in particular, if the obtaining of Personal Data is a contractual or statutory requirement or a necessary requirement to formalize a contract.

In any case, the Owner is at your disposal to define the specific legal bases that apply to the treatment and in particular, if the obtaining of Personal Data is a contractual or statutory requirement or a necessary requirement to formalize a contract.


The Data is processed at the Holder's offices, as well as in any other place where the parties involved in said treatment process are located. Depending on the location of the Users, Data transfers may involve the transfer of User Data to a country other than their own. For more information on the place of processing of said transferred Data, Users may consult the section that contains the details on the processing of Personal Data. Users will also have the right to know the legal bases of data transfers to another country outside the European Union or to any international body that is governed by International Public Law or that is formed by two or more countries, such as the UN, and also know the security measures taken by the Holder to safeguard their Data. In the event that such data transfer takes place, Users may obtain more information by consulting the relevant sections of this document or by requesting it from the Owner, through the contact information that appears in the contact section.

Conservation period

Personal Data will be processed and kept for the necessary time and for the purpose for which it was collected.

  • The Personal Data collected for the formalization of a contract between the Owner and the User must be kept as such until such contract has been fully formalized.
  • The Personal Data collected in the legitimate interest of the Owner must be kept for the time necessary to fulfill said purpose. Users can find specific information related to the Holder's legitimate interest by consulting the relevant sections of this document or by contacting the Holder.

The Owner may retain the Personal Data for an additional period when the User consents to such treatment, provided that such consent remains in force. In addition, the Owner will be obliged to keep Personal Data for an additional period whenever it is required for the fulfillment of a legal obligation or by order from the authority.
Once the retention period has ended, Personal Data must be deleted. Therefore, the rights of access, modification, rectification and portability of data may not be exercised once said period has expired.

The rights of users

Users may exercise certain rights with respect to the treatment of Data by the Owner.
Especially, Users have the right to do the following:

  • Withdraw your consent at any time. Users have the right to withdraw their consent when they have previously granted it for the treatment of their Personal Data.
  • Objection to the processing of your Data. Users have the right to object to the processing of their Data if said processing is carried out under a different legal basis than consent. For more information you can go to the corresponding section below.
  • Access to your Data. Users have the right to know if their Data will be processed by the Owner, to obtain information on certain aspects of the treatment, in addition to obtaining a copy of the Data subject to treatment.
  • Verify and request the modification. Users have the right to verify the accuracy of their Data and request that they be updated or corrected.
  • Restrict the processing of your Data. Users have the right, in certain cases, to restrict the processing of their Data. In this case, the Owner will process your Data for the sole purpose of storing it.
  • Erase or delete Personal Data. Users have the right, in certain cases, to obtain the deletion of their Data by the Owner.
  • Receive your Data and transfer it to another controller. Users have the right to receive their Data in a standard, structured, mechanically readable format and, if technically possible, to transfer them to another responsible person without any impediment. This provision will apply as long as the Data has been processed through automated means and the treatment is based on the User's consent, in a contract of which the User forms part or appears in its pre-contractual obligations.
  • Make a complaint. Users have the right to file a claim with the competent authority regarding the protection of personal data.

Details on the right of opposition to the treatment

When the processing of Personal Data is in the public interest, in the exercise of official powers granted to the Owner or due to a legitimate interest of the Owner, Users may oppose such treatment explaining a reason in relation to their particular situation to justify their objection.

Users should know that, however, in the event that their Personal Data is processed for commercial purposes, they can object to such processing at any time without justification. To know if the Personal Data of the Users are being processed by the Owner for commercial purposes, they must consult the relevant sections of this document.

How to exercise these rights

Any request to exercise the User's rights can be addressed to the Owner through the contact details provided in this document. Said requests will be processed by the Holder free of charge as soon as possible and always within one month.

Cookie Policy

This Website uses cookies and other identifiers. For more information, the User can consult the Cookies Policy.

Additional information on data collection and treatment

Legal defense

The User's Personal Data may be used for the legal defense of the Holder before a court or in the judicial phases prior to a possible lawsuit derived from the inappropriate use of this Website or the related Services. The User declares to know that the Holder may be required by public authorities in order to reveal Personal Data.

Additional information about the User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.

System and maintenance log

For reasons related to operation and maintenance, this Website and any other service, provided by third parties, that is used, may collect a system log; that is, files that record the interaction with this Web Page and that may contain Personal Data, such as the User IP address.

Information not contained in this privacy policy

Additional information on the collection and treatment of Personal Data may be requested at any time from the Owner. Contact information is indicated at the beginning of this document.

How “Do Not Track” requests are processed

This Website does not allow "Do Not Track" requests. To determine if any of the third-party services you use accept “Do Not Track” requests, please read their privacy policies.

Modification of this privacy policy

The Owner reserves the right to modify this privacy policy at any time, notifying Users through this page and, if possible, through this Website and / or to be technically and legally possible by directly notifying the Users, in case the Owner has the necessary contact information for this purpose. It is strongly recommended that you review this page frequently, using the date of the last update indicated at the bottom of the page as a reference.

In the event that the changes affect the treatment activities carried out based on the consent of the User, the Owner must obtain, if necessary, the new consent of the User.

Definitions and legal references

Modification of this privacy policy

Any information that, directly, indirectly or in relation to other information - including a personal identification number - allows identifying a natural person constitutes personal data.

Datos de uso

The information collected automatically by this Website (or by third-party services used by this Website), may include: the IP addresses or domain names of the computers used by the User connecting to this Website, the addresses URI (Uniform Resource Identifier), the time of the request, the method used to make the request to the server, the dimensions of the file obtained in response, the numerical code indicating the status of the server response (satisfactory result, error, etc. ), the country of origin, the characteristics of the browser and the operating system used by the visitor, the various time coordinates of the visit (for example, the time spent on each page) and the details regarding the itinerary followed within of the Application, with special reference to the sequence of pages consulted, to the parameters related to the operating system and the computing environment of the User or.


The individual who uses this Web Page, who, unless otherwise indicated, must coincide with the Data Holder.

Data holder

The natural person to whom the Personal Data refers.

Data Holder

The natural person to whom the Personal Data refers.

Treatment Manager (or Data Supervisor)

The natural or legal person, public administration, agency or any other institution that processes the Personal Data on behalf of the Data Controller, described in this privacy policy.

Responsible for the Treatment (or Holder)

The natural or legal person, public administration, agency or any other institution, acting alone or jointly with others, determines the purposes and measures of the processing of Personal Data, including security measures related to the operation and use of this Web page. Unless otherwise specified, the Data Controller is the Owner of this Website.

This Website (or this Application)

The means through which the User's Personal Data has been collected and processed.


The service provided by this Website, as described in the legal definitions and references (if available) and on this page or application.

Legal Information

This privacy policy has been drafted based on the provisions of multiple legislations, including Arts. 13 and 14 of Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy policy refers only to this Website, unless otherwise indicated in this document.